PIPP/HEAPPERCENTAGE OF INCOME PAYMENT PLAN (PIPP)Community Action Partnership of the Greater Dayton Area will gladly enroll eligible households into the Percentage of Income Payment Plan (PIPP) to help them manage their utility bills and maintain services. Through PIPP, customers are placed on a payment plan with their utility company according to their household income. Community Action Partnership is currently the only location where customers may apply for PIPP. To schedule an appointment, please call Community Action Partnership’s 24-hour appointment line at 1-866-504-7379. For those without an appointment, walk-ins are seen Monday through Friday at 7:00 a.m. at: Community Action Partnership HEAP Winter Crisis ProgramThrough the Winter Crisis Program, eligible households in emergency situations may qualify to receive once per heating season up to $175 in payment assistance to help maintain, restore, transfer or initiate their utility services. In addition, those with a 10-day or less supply of bulk fuel may also qualify to receive up to $600 in assistance. The program begins November 2, 2009 and runs until March 31, 2010, or until all funds have been depleted. Those households serviced by a regulated utility company such as Dayton Power & Light or Vectren Energy Delivery Services of Ohio must sign up for the Percentage of Income Payment Plan (PIPP) or another payment plan in order to receive emergency assistance. This program can also help pay for heating system repairs in limited situations. For those without an appointment, walk-ins are seen Monday through Friday at 7:00 a.m. In addition, we offer late night appointments on Tuesday and Thursday, during the Winter Crisis Program at: Community Action Partnership HEAP Summer Crisis ProgramThe program provides assistance with summer cooling for income eligible elderly households or for customers with household members with medical conditions. Households with a member age 60 or over may be eligible for assistance with the current electric bill. A disconnect notice is not required. Persons with a documented medical condition may also be eligible for electric bill payment assistance. The Summer Crisis Program runs from July 1 through August 31. To schedule an appointment, please call the 24-hour appointment line at 1-866-504-7379. For those without an appointment, walk-ins are seen Monday through Friday at 7:00 a.m. at: Community Action Partnership In addition, All PIPP/HEAP services are provided Monday through Friday by appointment only at: The Job Center Click here for documentation required to process your application
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