PERCENTAGE OF INCOME PAYMENT PLAN (PIPP) PLUS
Households enrolled in PIPP should be aware that the program is now PIPP Plus. Under PIPP Plus, eligible customers pay six percent of their monthly income or $10 a month, whichever is greater, to both electric and gas utilities. Customers in all-electric homes pay 10 percent or $10, whichever is greater. These payments remain the same for 12 months when the customer's income is reverified.
To be eligible for PIPP Plus, customers must have a household income at or below 150 percent of the Federal Poverty Guidelines. For a family of four, that equals an annual income of $36,450.
To schedule an appointment, to re-certify PIPP Plus or for any services if you are not in disconnect status call Community Action Partnership Greene County at (937) 376-7747.
HEAP Winter Crisis Program
The Community Action Partnership of the Greater Dayton Area will again provide emergency energy payment assistance this winter for eligible households. The Winter Crisis Program begins Monday, Nov. 2, 2015 and continues through Thursday, March 31, 2016, or until funds are depleted.
Under the Winter Crisis Program, eligible households may receive a one-time payment of up to $175 for a utility emergency and $750 for bulk fuel. The Winter Crisis funds can pay a customer’s initial payment for the Percentage of Income Payment Plan (PIPP Plus), a PIPP Plus default, a reconnection fee or a deposit. Users of bulk fuel, propane or bottled gas or solid fuels may also be eligible for assistance. A customer may receive a delivery of fuel if their tank contains 25 percent or less of its capacity.
Income eligibility for the Winter Crisis Program is 175 percent of the Federal Poverty Guidelines. For a family of four, household income cannot exceed $42,437.50 a year. They must be on PIPP Plus or sign up for PIPP Plus or another payment plan.
Greene County customers may call 1-866-504-7379 beginning at 6 a.m. to make an appointment to re-certify their PIPP Plus status and apply for the Winter Crisis Program. Several attempts may be required to make an appointment due to the high volume of calls.
Customers may be seen at the new Greene County office at 469 Dayton Ave. in Xenia. Customers should be aware of the following new procedures:
All applications are subject to random audit for accuracy and truthfulness. For more information about the Winter Crisis Program, visit www.energyhelp.ohio.gov or call 1-800-282-0880.
HEAP Summer Crisis Program (ended Aug. 31, 2015)
The Summer Crisis Program, which provides electric bill payment assistance to eligible families, will continue through Monday, Aug. 31, or until funds are depleted. Community Action Partnership will provide assistance to households with incomes at or below 175 percent of the 2015 Federal Poverty Guidelines. Yearly household income for a family of four may not exceed $42,437.50. The maximum benefit amount is $250 for customers of regulated utilities.
There is a change in who is eligible for the Summer Crisis Program. Due to limited funds, customers currently enrolled in the PIPP Plus Payment Program may not receive a monetary benefit for the Summer Crisis Program.
Customers who are currently on PIPP Plus are not eligible for a SCP monetary benefit. However, if a customer had been on PIPP Plus in the past and currently is no longer in the program and does not have outstanding PIPP Plus default or arrearages they are eligible for the Summer Crisis Program.
If a customer was on PIPP Plus in the past and currently is no longer in the program but does have an outstanding PIPP Plus default/arrearages they are not eligible for the Summer Crisis Program.
Summer Crisis funds may be used for one payment for the current electric bill, or a utility account deposit, transfer of service, or disconnect fees.
Due to funding restrictions, room air conditioners will not be distributed this year. However, eligible households with central air conditioning in need of repair may receive a repair benefit of up to $250. The benefit may be used to repair a central or whole-house air conditioner. Repairs must be made by a qualified, insured cooling unit technician. A co-payment may be necessary to cover the entire amount of the repair cost.
Individuals under age 60 with a documented medical condition may be eligible for benefits. They must provide documentation of their condition signed by a licensed physician or registered nurse practitioner. Households meeting the income guidelines may also qualify for assistance if they have a member age 60 or older. No medical documentation is required.
Those wishing to apply for the Summer Crisis Program will need to provide:
Greene County residents may make an appointment for the Summer Crisis Program by calling (937) 376-7747. For more information, call 1-800-282-0880.
Community Action Partnership Greene County