Today is   HomeContact UsYour PrivacySite Map



Under PIPP Plus, eligible customers pay six percent of their monthly income or $10 a month, whichever is greater, to both electric and gas utilities. Customers in all-electric homes pay 10 percent or $10, whichever is greater. These payments remain the same for 12 months when the customer's income is reverified.

To be eligible for PIPP Plus, customers must have a household income at or below 150 percent of the Federal Poverty Guidelines. For a family of four, that equals an annual income of $35,325.

HEAP Winter Crisis Program

The Community Action Partnership of the Greater Dayton Area will again provide emergency energy payment assistance this winter for eligible households. The Winter Crisis Program begins Friday, Nov. 1, 2013 and continues through Tuesday, April 15, 2014, or until funds are depleted.

Under the Winter Crisis Program, eligible households may receive a one-time payment of up to $175 for a utility emergency and $750 for bulk fuel. The Winter Crisis funds can pay a customer’s initial payment for the Percentage of Income Payment Plan (PIPP Plus), a PIPP Plus default, a reconnection fee or a deposit. Users of bulk fuel, propane or bottled gas or solid fuels may also be eligible for assistance. A customer may receive a delivery of fuel if their tank contains 25 percent or less of its capacity.

Income eligibility for the Winter Crisis Program is 175 percent of the Federal Poverty Guidelines. For a family of four, household income cannot exceed $41,212.50 a year. They must be on PIPP Plus or sign up for PIPP Plus or another payment plan.

Greene County customers may call 1-866-504-7379 to make an appointment. However, several attempts may be required to make an appointment due to the high volume of calls. A limited number of walk-in customers will be seen beginning at 9 a.m. each day.

Customers may be seen at 1855 Bellbrook Rd. in Xenia. Customers must bring all of the following items to their appointment:

  • Social Security cards for all household members;
  • Picture ID for the person whose name the account is in;
  • Current utility bill/disconnect notice/account number;
  • Proof of income received by all household members age 18 or older for the last 13 weeks, including child support, weekly or bi-weekly pay stubs; Social Security, pension, Workers’ Compensation ¬†or unemployment benefits.
  • Tenant eligibility and rent procedures for those living in HUD housing;
  • Financial aid break down and tuition and fee bills for students;
  • Landlord’s name and telephone number for renters.
  • Any income from odd jobs. If laid off, documentation from the previous employer is required.

If a household is claiming no income for the past three months, then documentation must be provided to show how the household has been supported for the last three months. Anyone providing support for a household must provide a notarized statement of support that specifies the type of support provided, dollar amounts, and the time period of support.

Customers who falsify their account status will not be seen.

Failure to bring in the required documentation will prevent your application from being processed.

View the Customer Documentation Checklist

HEAP Summer Crisis Program

The Summer Crisis Program, which provides electric bill payment assistance to eligible families, begins Monday, July 1. The program will continue through Saturday, Aug. 31, 2013, or until funds are depleted.

Community Action Partnership will provide assistance to households with incomes up to 175 percent of the 2013 Federal Poverty Guidelines. Yearly household income for a family of four may not exceed $41,212.50.

Summer Crisis funds may be used for customers enrolling in PIPP Plus for the first time, or for those customers in PIPP Plus default status. First time PIPP Plus customers may receive payment assistance or an air conditioner if they have a medical statement signed by a licensed physician or registered nurse practitioner. Current PIPP Plus customers are eligible for an air conditioner with the signed statement and if the household has not received an air conditioner in the last three years.

Households meeting the income guidelines may also qualify for assistance if they have a member age 60 or older, or if the PIPP Plus customer has a documented medical condition. The maximum benefit to a household is $175.

The $175 benefit may be used for electric bill payment assistance and/or an air conditioner. Those wishing to apply for the Summer Crisis Program will need to provide:

  • Income for the primary applicant and all household members age 18 or older;
  • Social Security numbers for the primary applicant and all household members;
  • Proof of a chronic medical condition with documentation signed by a licensed physician or registered practitioner (if applicable);
  • The name of the individual who will benefit from the assistance (i.e., medical equipment that is powered by electricity).

For more information on the Summer Crisis Program or to make an appointment, contact Community Action Partnership at (937) 376-7747 or (937) 427-3377.

Click here for documentation required to process your application

Click here for income guidelines for the Summer Crisis Program


Community Action Partnership Greene County
1855 Bellbrook Road
Xenia, OH 45385
(937) 376-7747
(937) 427-3377

Community Action Partnership of the Greater Dayton Area • All Rights Reserved
Main Office: 719 South Main Street, Dayton, OH 45402 • 937-341-5000 •

terms of use  •  privacy policy •  safety information applicable to cap-dayton web site.
home • about cap • programs in your community • employment opportunities • news / events • volunteer • contact us • resources

site design by Hamilton Innovative

UNited Way Partner Agency