PIPP Plus/HEAP

PERCENTAGE OF INCOME PAYMENT PLAN (PIPP) PLUS

Households enrolled in PIPP should be aware that the program changed to PIPP Plus on November 1. Under PIPP Plus, eligible customers pay six percent of their monthly income or $10 a month, whichever is greater, to both electric and gas utilities. Customers in all-electric homes pay 10 percent or $10, whichever is greater. These payments remain the same for 12 months when the customer's income is reverified.

To be eligible for PIPP Plus, customers must have a household income at or below 150 percent of the federal poverty guidelines. For a family of four, that equals an annual income of $33,525.

To re-enroll in the PIPP Plus program, customers will be required to pay up to $50 to their electric and/or gas utility after receiving the Winter Crisis assistance. This payment must be made within five days of re-enrolling in the PIPP Plus program. Customers should make sure they can make the $50 co-payment before they try to re-enroll in PIPP Plus.

HEAP Winter Crisis Program

Through the Winter Crisis Program, eligible households in emergency situations may qualify to receive once per heating season up to $175 in payment assistance to help maintain, restore, transfer or initiate their utility services. In addition, those with less than a 10-day or less supply of bulk fuel may also qualify to receive up to $750 in assistance. The program begins November 1 and runs until March 31, or until all funds have been depleted. Those households serviced by a regulated utility company such as Dayton Power & Light or Vectren Energy Delivery Services of Ohio must sign up for the Percentage of Income Payment Plan (PIPP) Plus or another payment plan in order to receive emergency assistance. This program can also help pay for heating system repairs in limited situations.

Customers may call 1-866-504-739 to make an appointment at the Greene County office, 1855 Bellbrook Rd., Xenia, Ohio. A limited number of walk-in customers will be seen Monday through Friday from 9 to 10:30 a.m.

HEAP Summer Crisis Program

The program provides assistance with summer cooling for income eligible elderly households or for customers with household members with medical conditions. Households with a member age 60 or over may be eligible for assistance with the current electric bill. The Summer Crisis Program runs from July 1 through August 31.

Click here for documentation required to process your application

Click here for Income Guidelines for Summer Crisis Program

To apply, Contact Community Action Partnership at (937) 376-7747 or (937) 427-3377 to make an appointment.

Community Action Partnership Greene County
1855 Bellbrook Road
Xenia, OH 45385
(937) 376-7747
(937) 427-3377